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FAQS

Does LEREDD have a phone number?

Yes, customer support is vitally important to us. Feel free to contact us on PH: 61 3 9120 8899 ( during business hours) We also offer 24/7 email support.

How Long Will It Take To Receive My Order?

We despatch within 1 business day from our Melbourne warehouse so depending on your location it should be to you within 1-7 days. We send all our orders with tracking so you can monitor from the time it was sent out all the way to your destination.

Do You Ship Internationally?

Yes, we ship out international orders from our Melbourne & Hong Kong warehouses, we will use the closest one to your order address. Generally express shipping can take between 1-2 weeks & standard shipping can take between 3-4 weeks depending on your location. Please note to check for any duty,taxes or any others charges that may be associated with your port of origin. You can view our shipping policy here.

Do you have a physical location?

Yes and customers are welcome to attend by appointment at our showroom situated at 5 Keith Street, Hampton East, VIC 3188 – simply make your booking via our book a consultation tab on our home page menu bar or phone us on 03 9120 8899 and we will reconfirm the booking and availability. If you have a specific request please advise at the time of booking so that we can be prepared accordingly.

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    Highest Rated Light Therapy Supplier in Australia and NZ as Independently Reviewed On Trustpilot - Shop in confidence - Phone Orders Welcome
    Highest Rated Light Therapy Supplier in Australia and NZ as Independently Reviewed On Trustpilot - Shop in confidence