Request for Return of Product Form

Leredd — Australian Owned & Operated · Melbourne, Victoria
Returns & Refunds

Request for Return of Product Form

Please complete this form to request authorisation to return a product. Submitting this form does not automatically authorise a return — please read Section 4 carefully before sending any item back to us.

Version 1.0 · July 2026 · Victoria, Australia
Before you start: This form is used to request a Return Merchandise Authorisation (RMA) from Leredd. Nothing in this form limits or excludes your rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), including your right to a repair, replacement or refund where a product fails to meet a consumer guarantee. Personal information you provide is collected and handled in accordance with our Privacy Policy and the Australian Privacy Principles under the Privacy Act 1988 (Cth), and is used solely to process your return request.

Fields marked with * are required. Please allow up to 2 business days for our team to review your request.

01

Your Details

02

Order Details

03

Return Details

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If the item is repairable, we will provide you with a quote for the repair and service fee before any work begins. We will not proceed with any repair, and no fee will be charged, unless you review and accept that quote in writing.

04

Important Notice

Please read before sending anything back The completion of this form does not authorise a return. If you send an item back to us without prior authorisation, it will not be accepted by our warehouse staff, will remain in transit, and will most likely be returned to you at your own cost. Please wait to receive a Return Merchandise Authorisation (RMA) confirmation from our team before shipping any product back to Leredd.
Have photos or videos of the issue? This form can't accept file attachments. Please email them directly to contact@leredd.com with your order number in the subject line, and our team will attach them to your return request.
05

Declaration & Consent

You will receive an email confirmation once your request has been reviewed by our team.

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